For more than 30 years, Informa Research Services has used custom designed market research programs to help financial institutions improve employee sales and service performance, understand their competition, and ensure regulatory compliance. With our national presence and key partnerships throughout the nation, we are well-suited to offer multi-city project management and will match your research project specifications. With a strong background of conducting high-level research, gap analysis studies, and customized research programs, Informa puts the power of market research to work for our clients across the United States.
More than just "satisfaction" and "likelihood to refer," we provide tools that monitor your ability to service and energize your customer or member base, and focus on the engagement areas that matter most so you attract the new business you need to thrive and grow. More